We continue to be highly satisfied with Pauli Ford whether we're dealing with their sales or service department. My husband is called by name and the Pauli staff has a vested interest in knowing their customers. Service was professional and efficient. LOVE the courtesy ride service they offer! Thank- you Pauli for another positive experience.
I'm generally not fond of salesmen, so when it was time to buy a new car, I got that familiar ache in the pit of my stomach. My husband and I had done some "window shopping" after hours, and found a couple that we were very interested in. So I held my breath and we drove to Pauli Ford . . . during business hours! What a pleasant surprise and luck of the draw to get such a personable salesman, Paul Phillips. He put my nerves at ease. I'm sure I drove him crazy with so many questions and scenarios, but he endured it with a smile and humor. He went over and above to make sure we got the vehicle we wanted for a price we were comfortable with. Everyone else we dealt with was pleasant also. We look forward to a long business relationship with Pauli Ford. Just so you know, I LOVE MY EDGE!
Clean - Clean - Clean
The rest of the staff helping out were just as attentive. This was truly the LEAST stressful car buying experience I've ever had.
Robert Milks was amazing, professional and wonderfully patient throughout my whole purchase experience at Pauli Ford. This was such a great family dealership. I purchased a perfect 2015 Ford Edge and can't wait to buy again from Pauli Ford in the future. Thank you so very much again.
These guys are awesome. I went in on recommendation of family, not knowing even if they had anything I would want or could afford. Robert listened, answered all my questions and picked the right vehicle for me. It was even everything I didn't say I wanted. Thru the whole financing and sale process, everyone I dealt with were very attentive. Even when he got super busy, he kept coming back to me.
Bobby is honest and down to earth as they come. Their was not fear of being taken and everything was our choice. He tells you the options and you choice. Great Experience.
Kevin was knowledgeable and friendly - straight to the point with numbers and what products were available. Pulled out as many discounts as he could for us with us not really even pushing or asking.
Pauli Ford is a US Car Dealer based in Saint Johns, Michigan. Pauli Ford is located at 2380 Old U.S. 27, St Johns, MI 48879, USA.
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